FAQs
Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.
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What ingredients are used in Honey by Mani products?
Honey by Mani products are formulated with nature's finest ingredients, including Manuka honey and turmeric. These ingredients are known for their nourishing and revitalizing properties, providing hydration and promoting a radiant glow for all skin types.
Are Honey by Mani products suitable for all skin types?
Yes, Honey by Mani products are formulated to be gentle and effective for all skin types, including sensitive skin. The natural ingredients used in our formulations help to nourish and revitalize without causing irritation.
What is the return policy for Honey by Mani products?
Items may be returned within 7 business days from the delivery date, provided they are unused, unopened, and in their original packaging. Customers are responsible for return shipping costs. Please refer to our return policy for more details.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer service team at honeybymani.llc@gmail.com within 7 business days of receiving your order. Provide your order number and details about the issue, and we will assist you in resolving the matter promptly.
Tracking & Delivery
Can I track my order once it has been shipped?
Yes, once your order has been shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the status of your shipment until it arrives at your designated address.
Can I change my delivery address?
Once your order is placed, no changes can be made to the address provided. Please ensure that you provide the correct address on your order.
How long does shipping take for Honey by Mani orders?
Shipping times vary based on the selected shipping method. For Economy shipping, expect a dispatch time of 2-3 business days followed by 5-8 business days for delivery. For Priority shipping, the dispatch time is also 2-3 business days, with a delivery time of 3-4 business days.